About In-Person Consultations

In-person consultations require advance reservations. Reservations can be made at any time for free from your smartphone or PC, and cancellations or time changes are possible up to three days before your appointment date.

Online Reservations
(Same-day reservations accepted)

We will guide you smoothly from your arrival to checkout.

Changes and cancellations to your reservation are possible up to 3 days before the reservation date

There are no additional fees for changes or cancellations if made within the deadline.

Table of Contents

How to Book an In-Person Consultation

Regarding your reservation change

Regarding Reservation Cancellations

Frequently Asked Questions

Clinic Hours & Access

How to book online

Step 1: Web Reservation Page

Reserve here

Click "Make an Appointment Here" or the "Book In-Person Consultation" button at the bottom of the screen.
 

This will take you to the following link:
https://x.gd/71n8e

If the link does not open correctly, please contact us via the official LINE account at the bottom of the screen.

Step 2: Add your desired items

Select your desired menu item(s).

You can select multiple items.

Step 3: Specify Reservation Date and Time

Same-day appointments are available if there are open slots.

Treatment times vary depending on the menu, so please check the reservation screen.
 

The duration of your visit on the day will vary depending on the type of consultation or treatment. If you are in a hurry, we accept advance consultations via LINE.

Step 4: Register your contact information

Please enter your name, email address, and phone number.


To facilitate identity verification on the day of your visit, please enter your full legal name.

Appointment Completed & Visit

A reservation confirmation email will be sent to your registered email address.

You can change or cancel your reservation using the link in the email.

Regarding Changes to Your Reservation

If you wish to change your reservation, please refer to the information below. Please note that reservation changes must be made at least 3 days prior to the original reservation date and time. If you unavoidably need to make a last-minute change, please contact us directly via our LINE account or by phone.

Step 1: Open the confirmation email you received when you made your reservation.

Please open the booking confirmation email sent to you when you made your reservation.
If you cannot find the email, please search for "Mona Aoyama Clinic."

 

Click the "Change or Cancel Reservation" button in the email.

Step 2: Click "Change Schedule"

Open the reservation confirmation screen, click the "Reschedule" button enclosed in the square in the image, and proceed to the date and time selection page.

Step 3: Re-select your desired date and time

Please select your desired date and time again.

A screen will appear showing the new date and time. If the details are correct, click "Reschedule" to complete your booking change.

 

If you do not wish to make changes, select "Keep original booking."

 

Once the change is complete, a confirmation email will be sent to your registered email address.

Regarding the cancellation of your reservation

Please refer to the information below if you wish to cancel your reservation. Please note that cancellations must be made at least 3 days prior to the original reservation date and time. If you must cancel at the last minute, please contact us directly via our LINE or by phone.

Step ① Open your reservation email

Open the reservation confirmation email that was sent to you when you made your reservation.
If you cannot find the email, try searching for "Mona Aoyama Clinic."

 

Click the "Change or Cancel Reservation" button in the email.

Step ② Click Cancel

Open the reservation confirmation screen and click the "Cancel" button, which is enclosed in a square frame in the image.

Step 3: Cancel a reservation

As shown in the image, a message will appear asking if you want to cancel this reservation. Click "Cancel Reservation."

If you do not wish to cancel, select "Keep Reservation."

Cancellation Confirmed

Once your cancellation is confirmed, an image like this will be displayed. A cancellation confirmation email will also be sent to your registered email address.

The subject line of the email will be "Your reservation has been cancelled."

 

If you wish to make another reservation, please do so again via the web reservation system. Please be careful not to make duplicate reservations.

If you have any questions, please feel free to contact our clinic's LINE account.

FAQs

Is it possible to receive treatment on the same day without a reservation?

We apologize, but our clinic operates on an appointment-only basis. Same-day appointments may be possible if there are openings, so please start by booking an in-person consultation via our website.

How late can I change or cancel my reservation?

We ask that you change or cancel your reservation at least three days prior to your scheduled appointment. If you need to change or cancel after this deadline, please contact the clinic directly via LINE or phone.

Please note that a fee of +3,000 yen will be charged for rescheduling without notice or after the deadline, and a fee of +5,000 yen will be charged for cancellations.

Is there a fee for reservations?

Online reservations are available 24/7 and are free of charge.

I'm going to be late for my appointment.

If you are going to be late for your appointment, we would greatly appreciate it if you could inform the clinic. If you are going to be about 5 minutes late, there is no problem, but if you are going to be more than 15 minutes late or if you arrive after the last reception time, it may be difficult to provide treatment on that day. In that case, your reservation will need to be changed (an additional ¥3,000 will be charged), so please be aware of this in advance.

Hours and Access

Clinic Name

Mona Aoyama Clinic
Title

Consultation Hours

9:00-22:00
Title

Closed days

Open all year round
Title

location

3F Minami Aoyama D Building, 1-10-3 Minami Aoyama, Minato-ku, Tokyo 107-0062
Title

By train or on foot

5-minute walk from Aoyama-itchome Station on the Tokyo Metro/Toei Oedo Line, Minami Aoyama D Building 3F
Title

If you are coming by car

Please use a nearby coin-operated parking lot.
Title

inquiry

Email：info@mona-ife.jp

Official LINE: https://lin.ee/NSEB9nR

Phone number: 050-5784-7767

More details

Official LINE

Phone

In-Person Consultation Appointment