A. It's important to use a dosage that matches your weight and BMI. For individuals with a BMI of 25 or higher, many people maintain weight loss with doses such as Saxenda 1.8mg or higher, Ozempic 1mg, Mounjaro 5mg or higher, and Rybelsus 7mg or higher. Additionally, for those seeking higher effectiveness, we recommend injectable medications.
Q. What dosage is best for faster weight loss, and what combination of medications is recommended?
Q. Are there any shipping, consultation, or needle fees?
A. No, there are no additional fees. You will only pay for the medication listed on the price list. For refrigerated shipping, an additional 2,000 yen will be charged.
Q. When will the medication arrive?
A. Orders placed by 4:00 PM will be shipped the same day.
Q. What payment methods are available?
A. We generally accept payments by card. If you do not have a card, please feel free to contact us for alternative options.
Q. What should I do with used needles?
A. Please dispose of them according to your local municipality's guidelines. You can bring them to a nearby pharmacy for disposal, or you can return them to our clinic, and we will dispose of them for you. When returning, please use regular mail.
Q. How do I cancel my subscription?
A. We send medication every 28 days. Please contact us via LINE or email before the next payment and shipment date. Cancell
Q. What is the return/exchange policy for defective products?
A. We take great care to ensure that the medications and products we send are free from defects or shortages. However, there is still a possibility of issues arising due to manufacturing or shipping processes. Requests for returns, exchanges, or claims for shortages will only be accepted if contacted within 10 days of the shipment date.
For Mounjaro shipped via refrigerated delivery, since defects may not be apparent until after use, we will consider the number of doses used according to the prescribed amount as the deadline for submitting a claim. After submitting a claim, we will verify the defect, and only if a defect is confirmed will a replacement be sent. Please note that an exchange is not guaranteed immediately after submitting a claim.
Additionally, products shipped at room temperature are not eligible for return or exchange. Please ensure to check for any defects or shortages upon receiving your items. If you have any questions, feel free to contact us.
Notice Regarding Unapproved Medications
Use of Unapproved Medications (Off-label Use)
Rybelsus, Ozempic, Mounjaro, and Victoza are approved under the Pharmaceuticals and Medical Devices Act for the treatment of type 2 diabetes. However, their use for obesity treatment in our clinic is not approved in Japan. Saxenda is an unapproved medication under the Pharmaceuticals and Medical Devices Act.
Source of Medications
Rybelsus, Ozempic, Mounjaro, and Victoza are sourced from domestic pharmaceutical wholesalers who supply Japan-approved medications. The Saxenda used in our clinic is imported directly by us from Novo Nordisk Pharma.
Approved Medications in Japan
For obesity treatment, the GLP-1 medication "Wegovy" is approved in Japan. While Rybelsus is approved for the treatment of type 2 diabetes in Japan, its approved indications, dosage, and usage differ from how it is used in our clinic. Saxenda is not an approved medication for any indications in Japan.
Safety Information from Other Countries
Injectable GLP-1 receptor agonists have been approved by the US FDA as obesity treatments.
Important Notice
Please be aware that there are fraudulent websites using our clinic’s name. We are not affiliated with Bill Shop in any way. Ordering through such sites may prompt you to pay upfront, but at our clinic, payment is made only after counseling. Additionally, calls to this fraudulent company's customer support may not connect, so please avoid making any payments.